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Frequently Asked Questions

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Orkosi is an AI-powered operating system for managing products, tasks, and autonomous agents. It provides a unified workspace for development teams to coordinate work, monitor agents, and manage the full product lifecycle — from ideation through deployment and maintenance.
Visit orkosi.com/register to create your account. You'll need to provide your email address and verify it. Once verified, you can set up your workspace and invite team members.
Use the sidebar on the left to navigate between sections. The sidebar is organized into main areas: Operations (tasks, agents, monitoring), System (health, automation), Products, and Settings. Each hub consolidates related views into tabbed interfaces for efficient navigation.
Orkosi supports the latest versions of Chrome, Firefox, Safari, and Edge. We recommend keeping your browser up to date for the best experience. Mobile browsers are supported with a responsive layout.
AI agents in Orkosi are autonomous workers that execute tasks on your behalf. They can write code, run builds, create pull requests, manage deployments, and more. Each agent has defined capabilities, memory, and configurable protocols that govern their behavior.
Navigate to Agent Operations Hub to view real-time agent activity, logs, sessions, and health metrics. The Mission Control dashboard provides a live overview of all running agents, including heartbeat status and failure rates. You can also set up alerts for agent anomalies.
Yes. Use the Agent Config Hub to manage rules, protocols, prompt templates, and agent scripts. You can define what each agent is allowed to do, set retry policies, configure circuit breakers, and customize their communication style and escalation paths.
Orkosi uses a subscription-based billing model. Invoices are generated monthly and can be viewed in the Admin Hub under Billing. We accept all major credit cards and process payments securely through Stripe.
Go to the Admin Hub, then Billing. Click "Update Payment Method" to add or change your credit card. Changes take effect immediately for future invoices.
Yes. You can cancel your subscription at any time from the Admin Hub under Billing. Your access will continue until the end of your current billing period. Data is retained for 30 days after cancellation in case you decide to reactivate.
Orkosi uses end-to-end encryption for data in transit (TLS 1.2+) and AES-256 encryption at rest. Our infrastructure runs on AWS with regular security audits. Access controls use role-based permissions, and all API access requires authentication via JWT tokens.
Yes. We recommend enabling two-factor authentication for all accounts. You can configure it in your account settings using an authenticator app or email-based verification codes.
Our primary infrastructure runs on AWS in the EU region. Data is stored in encrypted PostgreSQL databases with automated backups. We comply with GDPR requirements for data handling and storage.
Navigate to your product's detail page and use the Deploy Hub. Orkosi supports automated deployments via CI/CD pipelines with GitHub integration. You can deploy to development, staging, and production environments with built-in health checks and rollback capabilities.
Product templates provide a standardized foundation for new products, including authentication, middleware, security headers, and deployment configuration. Changes made to the template automatically propagate to all products, ensuring consistency across your portfolio.
Go to your product settings and navigate to the GitHub integration section. Authorize the Orkosi GitHub app, then select the repository you want to connect. Once linked, Orkosi can clone repos, create branches, commit changes, and open pull requests on your behalf.

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Other Ways to Reach Us

Email support@orkosi.com
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Response Time Within 24 hours on business days

System Status

Real-time status of Orkosi services.

All systems operational

Platform (orkosi.com)

Operational

Web application, dashboard, and user interface

API

Operational

REST API and WebSocket connections

Agent Runtime

Operational

AI agent execution, task processing, and factory workers

Database

Operational

PostgreSQL primary and read replicas

Deployments

Operational

CI/CD pipelines and product deployments

Email & Notifications

Operational

Transactional emails (SES) and Telegram notifications